GiriToday strives to ensure your orders are delivered quickly, safely, and at affordable rates. Our shipping fees are calculated based on location, product size, and weight.
This policy forms part of our Customer - Terms of Use. By clicking “I Agree” at sign up, you agree to the terms of this policy as follows;
1. Shipping Coverage
Giritoday delivers items across major cities and towns in USA, UK, CANADA. Delivery availability may vary by product and seller location.
2. Delivery Timeframe
- International Orders: 7–14 business days
Note: Delivery timelines may vary based on courier services, seller location, and product type.
3. Shipping Rates
- Heavy/Bulky Items: charges apply based on weight and packaging.
- Shipping fees are displayed at checkout before payment is made.
- Shipping cost varies per location in (US, UK, CANADA)
4. Seller-Based Shipping
Some sellers on GiriToday may offer:
- Free shipping promotions
- Flat rate shipping
Shipping fees are either set by verified third-party couriers.
Return & Replacement Policy – GiriToday
At GiriToday, we prioritize your satisfaction. If you are not completely happy with a purchase, our return and replacement process is simple and buyer-friendly.
1. Eligibility for Return
You may request a return or replacement within 3 days of receiving your order if:
- The item is damaged, defective, or incomplete
2. Items Not Eligible for Return
- Items returned after 3 days of delivery
- Used, altered, or damaged items by the buyer
- dry food with opened package
3. Return Process
- Go to your order history and click “ Return”
- Upload clear photos or videos showing the issue
- Our team will review the claim within 24–48 hours
- If approved, you’ll receive return instructions or a pickup schedule
4. Replacement or Refund
- If the item is in stock, a replacement will be sent
- If not available, you will receive a full refund to your original payment method or GiriToday wallet within 5–10 business days
5. Return Shipping Fees
- If seller is at fault (wrong, damaged, or fake item): Return is free of charge
- If buyer changes mind: Buyer bears return shipping cost, and refund is subject to item condition
If you have any issues, please contact GiriToday Support at [email protected] or WhatsApp: tel:+2348024048478