At Giritoday Technology Limited (“GiriToday”), your privacy is important to us, so we take steps to safeguard your personal data. This Privacy Notice explains how we collect, use, and protect your personal data on our platform.
1. Information We Collect
We collect the following types of personal data when you register and use our platform:
Contact Information:
- Full name: To identify you and create your seller account and profile.
- Email Address: To communicate with you regarding your account, transactions, and other related services.
- Mobile Number: For account verification, Know Your Customer (KYC), and customer service purposes.
Location Information:
- Residential Address: For processing orders and shipping.
Demographic Information:
- Gender and nationality: To customize and optimize your experience and to aid account personalization of your services.
Technical Information:
- IP Address: For security purposes, including to prevent fraud, monitor activity on the platform, and improve the technical functionality of our services.
2. How We Use Your Data
We collect and use your personal data for the following purposes:
Account Creation and Management:
To create and maintain your seller account on our platform.
Communication:
To send you account-related updates, including order confirmations, payment notifications, and platform-related announcements.
Transaction Processing:
To complete payments, handle disputes, and support the fulfillment of orders.
Legal Compliance:
To meet regulatory requirements on Know Your Customer (KYC)/Know Your Business (KYB), fraud prevention, and other legal obligations.
Service Improvement:
To enhance the performance of our platform and provide personalized services based on your preferences.
3. Sharing Your Information
We respect your privacy and do not sell your personal data to third parties. However, we may share your data with trusted service providers for specific purposes, such as:
- Payment Partners and Providers: To process payments and transactions.
- Shipping and Logistics Partners: To deliver products to customers.
- Legal Authorities: If required by law, we may share your data with government authorities or legal entities.
All third parties with whom we share your personal data are obligated to keep your information secure and confidential.
4. How We Protect Your Data
We employ a range of security measures to protect your personal data, including encryption and secure servers. We encourage you to maintain the confidentiality of your account credentials, use strong passwords for your accounts, and enable multi-factor authentication on your accounts.
5. Your Rights
As a seller, you have the following rights regarding your personal data:
- Right to Information: You may ask for more information on our privacy practices and how we handle your data.
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can update or amend inaccurate personal data.
- Right to Delete: You can request the deletion of your personal data. This right is not absolute, as we are required to retain your data due to our legal obligations or legitimate business interests.
- Right to Object: You may object to certain types of processing, such as marketing communications.
- Right to Opt-out of marketing communication: You can unsubscribe from all marketing communication at any time.
To exercise any of these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform, analyze website traffic, and improve our services. You can control the use of cookies through your browser settings and the cookies management function on the website.
7. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. If we make significant changes, we will notify you by email or through a notice on our website.
8. Contact Us
If you have any questions or concerns about how we handle your personal data, or if you wish to exercise any of your privacy rights, please contact us at [email protected].